Event Center
Policies
Payment Policies
- A signed contract and date-hold deposit must be received to reserve your date(s) and time(s).
- The balance of your space rental fee is due sixty (60) days prior to your event.
- Miscellaneous costs, such as bar, catering, furniture and equipment rentals are due fourteen (14) days before the start time of your event.
- Any additional costs that arise will be due within seven (7) days of your event.
- Payments should be made to Ibex Hospitality LLC. Cash, check and major credit cards are accepted.
Refunds
No refunds of the space rental fees will be paid sixty (60) days prior to an event, as your agreement to rent Adelaide Events space on this date may cause the loss of additional bookings or business. Substitutions will be allowed with consent from Ibex management. Adelaide Events/Ibex Hospitality owned fixtures, furniture and technology pieces rented may be nonrefundable if event is canceled ten (10) days, or less, prior to your event date reservation. Reserved food and beverage catering from Muskegon Brewing Company are subject to separate agreements and contracts. Reserved food and beverage catering, along with rentals outside of Adelaide Events/Ibex Hospitality are also subject to separate agreements and contracts. Purchases necessary to produce your event may not be refunded or may not be refunded in full if costs have been incurred toward that obligation.
Deposit / Rental Fees
A signed contract and date-hold deposit must be received to reserve your date(s) and time(s). The balance of your space rental fee is due sixty (60) days prior to your event. Miscellaneous costs, such as bar, catering, rentals, etc., are due fourteen (14) days prior to your event start date. Any additional costs that arise will be due within seven (7) days of your event. No terms are implied or granted and no work will be allowed to commence until full payment is received.
Insurance
Any caterers and/or outside vendors, companies, and/or institutions must provide a certificate of insurance, evidencing General Liability and/or Liquor Liability coverage, as well as a copy of their Cater License to Adelaide Events and stated will be delivered at least seven (7) days prior to the event.
Renter agrees to purchase event insurance to cover date and time of event. Renter agrees to provide copies of event insurance to Adelaide Events prior to event. Event insurance shall cover entire time period of event.
Liability
Renter agrees to indemnify, defend and hold Adelaide Events/Ibex Hospitality, its landlord, building owners, officers, employees, and agents harmless of and from any liabilities, costs, penalties, or expenses arising out of and/or resulting from the rental and use of the premises, including but not limited to, the personal guarantee of provision, service, and dispensing of payment by renter, its employees, and agents of alcoholic beverages at Adelaide Events. In the event Adelaide Events/Ibex Hospitality, its landlord, building owners, officers, employees and/or agents, are required to file any action in court in order to enforce any provisions of this agreement, renter agrees to pay Adelaide Events/Ibex Hospitality, its officers, landlord, building owners, employees and/or agents, all reasonable attorney fees, court fees, and costs of suit incurred by Adelaide Events/Ibex Hospitality including all collection expenses and interest due.
Catering Standards
We require that all professional catering be done through caterings pre-approved by Adelaide Events Event Coordinators. Some caterers may require an additional fee. Insurance/Credit Card—all caterers working at Adelaide Events are required to have a valid certificate of insurance and a credit card on file with us. Warming kitchen Policy— The Adelaide Events warming kitchen is production space and is to be used for final food presentation, plating, and bussing only. Please note Adelaide Events does not provide dishes, glassware, pots, pans, knives, or utensils. The kitchen production space will be provided in a clean condition and the space should be returned to a clean condition immediately following your event. A final walk-through with a member of our event staff is mandatory at the close of your event. Please refer to check lists either attached to this document or with an Adelaide Events team member. Caterers must remove all trash, composting and recyclables from the site. All trash, including sorted recyclables and properly sorted compostables, must be collected, properly bagged, and removed by the caterer or party renting the space. Failure to remove or clean will result in additional fees to the caterer and will be charged to the caterer’s credit card or rental party on file.
Alcohol
All alcohol consumed on-site will be provided by Muskegon Brewing Company. Adelaide Events/Ibex Hospitality/Muskegon Brewing Company strictly adheres to all laws and regulations pertaining to the service of alcoholic beverages, including sales to minors and intoxicated persons. Adelaide Events/Muskegon Brewing Company reserves the right to refuse service to any visibly intoxicated persons. Due to health, safety, and liquor laws, all beverages must be supplied by Muskegon Brewing Company, unless approved by Event Coordinators. A service fee may be applied on items not supplied by Muskegon Brewing Company.
Site Decoration
Adelaide Events wants to make every event here a special and welcoming experience. Therefore every effort will be made to allow renters to prepare decorations reflecting their creative requirements. No nails, screws, staples, or penetrating items are to be used on our walls or floors. Glitter or foil (non-paper) confetti is not allowed on site. Only low tack tape is allowed on our floors and walls. Any damage will be charged to renter after the event and must be paid within five business days.
Conduct
There is absolutely no drug use or smoking of any kind tolerated on premises or within 25 feet of the building including loitering or congregating outside on the sidewalk at any time during the event. Disparaging remarks or any type of physical violence will not be tolerated and will be cause for immediate expulsion. Renter and guests shall use the premises in a considerate manner at all times. Conduct deemed disorderly at the sole discretion of Adelaide Events/Ibex Hospitality team members shall be grounds for immediate expulsion from the premises and conclusion of the rental period. In such cases refunds of the event costs will not be available. During events using or selling alcohol, alcoholic beverages must not be taken outside the building. All legal consequences and ramifications are the sole responsibility of the rental party and/or event space.
Live Music, DJs, and Noise
Adelaide Events/Ibex Hospitality encourages music and lots of dancing! We require all professional disc jockey (DJ) services be done through an Adelaide Events approved vendor. Please be aware the premises are located near a marina and therefore marina noise regulations do apply. In the event the renter’s event creates a disturbance due to high noise volume, Adelaide Events team members have full authority to ask the renter, DJ or live music presenter to turn the entertainment down and/or off. If repeated disturbances are created, at Adelaide Events/Ibex Hospitality discretion, renter may be expelled from the premises, or the offending noise will be ended. In the event of disturbances to the point of expulsion, no portion of the event costs will be refunded to renter. The renter will also be solely responsible for any fines or fees associated with noise ordinances. Loud music must end by 10 p.m. during weeknights (Sunday through Thursday) and by midnight on weekends (Friday and Saturday).
Cancellation
Date-Hold deposit is non-refundable. From 60 days prior to the event: No space rental payment(s) will be refunded. From 10 days prior to the event: Adelaide Events/Ibex Hospitality furniture, fixtures, technology, and coordination/design may not be refunded.
Load-In/Out and Storage
Limited storage is available upon request. Storage fees will be applied to any items left overnight or beyond normal load-in/load-out times. This also applies to items left post-event for shipment out via courier, though it is not the sole responsibility of Adelaide Events/Ibex Hospitality to ensure shipment of said items post-event.
Cleaning , Trash, and Equipment Removal
Adelaide Events will be in a clean condition prior to your event. Within two (2) hours following the event, you are required to return the space to the same clean condition in which it was found. All rental equipment must be removed immediately following your event.
Lost and Found
Adelaide Events/Ibex Hospitality take no responsibility for personal effects and possessions left on premises during or after any event. We do, however, maintain a lost and found and will hold recovered items up to thirty (30) days. Every attempt will be made to return any recovered item to its rightful owner.
